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Accessibility Statement

We are continuously working to improve the user experience for all visitors to our website. Our efforts include:

  • Designing our website to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

  • Providing text alternatives for images and multimedia content.

  • Ensuring that navigation and functionality are accessible via keyboard or assistive technologies.

If you experience any issues accessing our website or require assistance, please contact us at:

  • Phone: [305-832-1206]

  • Email: [3 Marine Mobile Service]

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

Physical Accessibility

Our mobile services are designed to accommodate diverse customer needs.

  • Our technicians are trained to assist individuals with disabilities in accessing and understanding our services.

  • We offer on-site consultations to minimize travel requirements for customers with mobility challenges.

Alternative Communication Options

We provide various ways to communicate with us, including:

  • Phone support for direct inquiries.

  • Email and text messaging for written communication.

  • Options for video calls to assist with visual explanations.

Feedback

We value your feedback and welcome suggestions to improve accessibility. If you encounter any barriers in accessing our services or have recommendations, please let us know:

  • Phone: [Insert Phone Number]

  • Email: [Insert Email Address]

Continuous Improvement

3 Marine Mobile Services is dedicated to maintaining and improving accessibility. We regularly review our policies and practices to ensure compliance and better serve our diverse customer base.

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Declaration of Partial Compliance

At 3 Marine Mobile Services, we strive to ensure our website and services comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. However, we acknowledge that some aspects of our website may not be fully accessible due to third-party content or integrations.

Third-Party Content

Certain areas of our website may include third-party tools, plugins, or services (e.g., maps, booking systems, or payment platforms) that we do not control. While we make every effort to select accessible third-party solutions, we cannot guarantee full compliance with accessibility standards for these components.

Examples of third-party content may include:

  • Interactive maps or directions.

  • Online booking or scheduling tools.

  • Embedded videos or widgets provided by external providers.

Our Efforts

We actively communicate with third-party providers to encourage improvements in their accessibility. When alternative options exist, we aim to offer workarounds or supplementary support to accommodate users with disabilities.

Feedback and Assistance

If you encounter accessibility issues related to third-party content on our website, please let us know. We will do our best to provide assistance and alternative access. You can reach us at:

  • Phone: [Insert Phone Number]

  • Email: [Insert Email Address]

Commitment to Improvement

Our goal is to provide an inclusive experience for all users. We regularly review our website and partnerships to enhance accessibility and ensure compliance with recognized standards wherever possible.

Accessibility Arrangements in the Organization

At 3 Marine Mobile Services, we are committed to providing accessible services and accommodations for all customers, including those with disabilities. We have made several arrangements within our organization to ensure that individuals can easily access and benefit from our marine mobile services.

Staff Training

We provide regular training for all our employees, ensuring they are knowledgeable about:

  • How to assist customers with disabilities, both in person and remotely.

  • Understanding of accessibility guidelines, including the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG).

  • How to offer reasonable accommodations and communicate with customers effectively.

Accessible Communication

We provide various channels for communication that are accessible to individuals with disabilities, including:

  • Phone Support: Available for those who prefer verbal communication or need immediate assistance.

  • Email and Text Messaging: Available for written communication, with the ability to provide clear, concise information in alternative formats.

  • Video Calls: For customers who benefit from visual demonstrations or sign language support.

If needed, we will work with customers to arrange the most accessible form of communication for them.

On-Site Accessibility

For our mobile services, we ensure that:

  • Our technicians are trained to offer support and assistance for customers with mobility challenges.

  • We provide on-site consultations, where possible, to ensure that customers with disabilities can access services without needing to travel.

  • Our service vehicles are equipped to accommodate customers who may require assistance or have mobility devices.

Reasonable Accommodations

We are committed to providing reasonable accommodations to customers with disabilities to ensure that they have full access to our services. This may include:

  • Adjusting service delivery methods or locations to meet the needs of the customer.

  • Offering additional time for appointments or consultations.

  • Providing assistance during service appointments, as needed.

Feedback and Continuous Improvement

We encourage all customers to provide feedback on how we can improve accessibility. If you have suggestions or require assistance, please do not hesitate to contact us at:

  • Phone: [Insert Phone Number]

  • Email: [Insert Email Address]

We are dedicated to ensuring our services are as accessible as possible and will continue to improve our arrangements in line with customer needs and legal requirements.

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

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